Contract and purchase conditions
1. General Conditions
These legal conditions regulate the contracting process on this website for which Editorial Reverté SA is legally responsible with NIF/CIF A08067134, address at Calle Loreto 13-15 local B, 08029 Barcelona (SPAIN), contact email reverte@reverte.com and phone 934193336.
The acquisition of any of the products or services offered on this page implies acceptance of these legal contracting conditions, the legal notice and the privacy and cookies policy.
Editorial Reverté SA informs that it does not store customer records in any case, only the necessary information of all the orders made by its customers. If you wish, you can print or copy this screen to keep these legal conditions.
2. Purchase Process
To acquire any of the products or services offered on this website, you will have to follow the established purchase process, taking into consideration the following aspects:
– Carefully read all the information available about the product or service you wish to purchase
– The prices indicated next to the product or service are prices in Euros with taxes included.
– The shipping costs corresponding to your order will be shown at the beginning of the purchase process.
– Select the desired product or service
– Access the cart where you can check the details of the products requested, the sale price and applicable taxes.
– Next you will have to fill in the order form with your data.
– This website has the following payment methods: Bank Transfer
– If the chosen means of payment is bank transfer, you have a period of 5 business days to make the payment to the indicated bank account number, having to send us the proof of payment by email to reverte@reverte.com. If you do not make the transfer within this period, the order will be cancelled. We remind you that when selecting this payment method, you must take into account that the final cost of the order may be increased by the commission charged by your bank.
– Once you have completed the contracting process, you will receive a confirmation email message with your order details. If you do not receive this message, please contact us.
– If you wish to make any type of modification to the data entered in the purchase process, Editorial Reverté, SA puts at your disposal the email address reverte@reverte.com and our customer service number 934193336
3. Deadlines and Shipping Areas
Area: SOUTH AND CENTRAL AMERICA
Shipping way: DHL
Estimated delivery time: 6 days
Possible customs charges at destination, on behalf of the client.
Area: EUROPE / ASIA
Shipping way: DHL
Estimated delivery time: 3-5 days
Possible customs charges at destination, on behalf of the client.
Area: USA / CANADA
Shipping way: DHL
Estimated delivery time: 6 days
Possible customs charges at destination, on behalf of the client.
Area: SPAIN (Peninsula and Balearic Islands)
Shipping way: MRW
Estimated delivery time: 48 hours
Zone: SPAIN (Las Palmas de GC, Ceuta and Melilla)
Shipping method: Correos Postal Service
Estimated delivery time: 7-10 days
Possible customs charges at destination, on behalf of the client.
Any additional questions related to the delivery method and deadlines can be made by contacting us through our contact email reverte@reverte.com or by phone 93 419 33 36.
– If the customer receives the products with obvious damage resulting from transport, the customer must claim them from the carrier by stating it on the delivery note and notify us immediately through our contact email reverte@reverte.com or telephone 934193336
– The products purchased are the property of Editorial Reverté SA until they are fully paid for. The order will only be shipped when it is fully paid.
4. Products out of stock
Editorial Reverté SA has a maximum period of 30 days to serve products that are not in stock. In the event that it is not possible to serve the chosen product, the customer may replace it with another or request a refund of the amount paid.
5. Guarantees
All products sold through our website have the guarantees granted by current legislation. If you want additional information on this subject, you can contact us through our contact email reverte@reverte.com or by phone 934193336.
6. Right of Withdrawal
The client who holds the legal status of consumer or user has the right to withdraw from their purchase within a period of 14 calendar days from the day of receipt of their order without the need for justification.
To exercise the right of withdrawal, you will have to notify us of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email) addressed to Editorial Reverté SA, Loreto 13-15 Local B , CP 08029 of Barcelona (SPAIN), or to our email address reverte@reverte.com
If you prefer, you can use the withdrawal form that can be downloaded here.
To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.
In case of withdrawal on your part, we will refund all payments received from you, including the initial shipping costs, without undue delay and, in any case, no later than 14 calendar days from the date on which we were notified. report your decision to withdraw from this contract. We will proceed to make this reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise. However, we inform you that under the provisions of Art. 107.3 of Royal Legislative Decree 1/2007, we will proceed to retain the amount of the return until we have received the goods or the buyer sends us sufficient proof of their return.
Likewise, we remind you that as established in 108.1 of Royal Legislative Decree 1/2007, when the withdrawal is exercised, the Buyer will only bear the direct costs of returning the goods.
Finally, we inform you that by virtue of what is established in art. 103 of Royal Legislative Decree 1/2007, the exercise of the Right of Withdrawal will not be admitted in the following cases:
a) The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been completely executed by the entrepreneur, he will have lost his right of withdrawal.
b) The supply of goods made according to the specifications of the consumer and user or clearly personalized.
c) The supply of goods that may deteriorate or expire quickly.
d) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
e) The supply of goods that after delivery and taking into account their nature have been mixed inseparably with other goods.
f) The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.
g) The supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.
h) The supply of digital content that is not provided in a material support when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that consequently they lose their right of withdrawal.
7. Claim Sheets
Editorial Reverté SA has complaint forms at our headquarters located at C/Loreto 13-15 local B, 08029 Barcelona. If you wish to make use of them, you can request their delivery through the email address reverte@reverte.com
COMPLAINTS AND CLAIMS
The User may file any complaint or claim at:
Company Name: Editorial Reverté, SA
Activity: Editorial
CIF: A08067134
Address: Loreto 13-15 local B. 08029 Barcelona (SPAIN)
Email: reverte@reverte.com
Telephone: 934193336