Difficult Conversations. 20 Minute Manager Series
You have to talk with a colleague about a fraught situation, but you’re worried that they’ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that’s constructive–not combative.
HBR’s 20-Minute Manager Series will get you quickly up to speed on the most essential management skills. Whether you need a crash course or a quick refresher, each book in the series is a concise, practical manual to help you brush up on a key management topic. Tips you can quickly read and apply for ambitious professionals, from the most trusted source in business.
This book offers you a series of basic concepts. Difficult Conversations walks you through:
• Uncovering the root cause of friction
• Maintaining a positive mind-set
• Untangling the problem together
ISBN: 978-84-17963-35-4
$9,95
Author: Harvard Business Review
Harvard Business Review is without a doubt the most influential reference in the publishing sector on issues of management and development of people and organizations. Researchers of international recognition and prestige participate in its publications, which means that its catalog includes a large number of works that have become best-sellers translated into multiple languages.
Reviews
- "Should be a required reading for everyone." -GOODREADS
Data sheet
Topic: Organizational development.
Title: Difficult Conversations. 20 Minute Manager Series
Author: Harvard Business Review
Original title: Difficult Conversations.
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Format: 12.5 x 18 cm
Number of pages: 128
Binding: Rustic
ISBN Paper: 978-84-17963-35-4
eBook ISBN: 978-84-291-9651-1
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